Privacy Policy

Last updated: 10 September 2026

This policy explains what personal information Seorin collects when you visit or buy from this store, how we use it, and the choices you have. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

What we collect

Order information — name, billing and shipping address, email address, phone number, and payment confirmation. We never see or store your full card number; payments are handled by our payment providers.
Device information — browser type, IP address, time zone, and which pages you view, collected through cookies and similar technologies.
Messages you send us — anything you include when you email our support address.
Marketing preferences — if you subscribe to our emails.

How we use it

To process and deliver your order, and to contact you about it.
To provide customer support.
To detect and prevent fraud.
To send marketing emails, where you have opted in. You can unsubscribe from any email.
To measure how the store is used so we can improve it.

Who we share it with

We share personal information only with the providers who help us run the store: Shopify (hosting and checkout), our payment providers, our shipping and fulfilment partners, our email platform, and our analytics providers. Some of these providers are located outside Australia, which means your information may be stored or processed overseas.

We may also disclose information where we are required to by law.

We do not sell your personal information.

How long we keep it

Order records are kept for as long as needed to meet our tax and accounting obligations. Marketing contacts are kept until you unsubscribe.

Your choices

You can ask us to access, correct or delete the personal information we hold about you, or to stop using it for marketing. Email hello@seorincare.com and we'll respond within 30 days. If you're not satisfied with our response you can complain to the Office of the Australian Information Commissioner (oaic.gov.au).

Cookies

You can refuse non-essential cookies through the banner shown on your first visit, or block cookies in your browser settings. Blocking essential cookies may stop the cart and checkout from working.

Contact

Seorin — hello@seorincare.com